Insurers, researchers, and consumers are struggling with the price transparency files required under the No Surprises Act. This post reviews how a public network ID could make these files smaller and more accurate. We’ve previously written about the many benefits of a public identifier for networks (here, and here). Background Under the No SurprisesContinue reading “How a Consumer Network ID can make price transparency files smaller and more accurate”
Category Archives: Blog
Like provider directories, drug lookups have many data quality problems
Part of helping consumers shop for health insurance is helping them determine which plans offer the coverage for their medication needs with the lowest cost and the fewest hassles. Health insurance companies create lists called formularies that show which prescription drugs are cover by each health plan. Right now, these formulary lists have aContinue reading “Like provider directories, drug lookups have many data quality problems”
How a Consumer Network ID could provide the line of sight that is needed to make healthcare shopping work for consumers
Healthcare shopping is highly complex, and consumers often have a hard time understanding the financial impact of choices they or their doctors make. In practice, healthcare shopping remains so burdensome that most consumers rarely shop for value, if they shop at all. While surveys reveal great interest in healthcare prices, price estimation tools deployed byContinue reading “How a Consumer Network ID could provide the line of sight that is needed to make healthcare shopping work for consumers”
Getting to No: Provider Directories are Missing a Key Use Case
While the subject of provider directory accuracy has received a great deal of attention, much less has been written about the user experience (UX) of provider directories. As students of UX know, good design starts from a deep and empathetic understanding of the user’s goals and mindset; in the design process these are captured throughContinue reading “Getting to No: Provider Directories are Missing a Key Use Case”
