Insurers, researchers, and consumers are struggling with the price transparency files required under the No Surprises Act. This post reviews how a public network ID could make these files smaller and more accurate. We’ve previously written about the many benefits of a public identifier for networks (here, and here). Background Under the No SurprisesContinue reading “How a Consumer Network ID can make price transparency files smaller and more accurate”
Tag Archives: Consumer Experience
Checkbook/CSS Response CMS RFI for a National Directory of Healthcare Providers
Checkbook/CSS Response to CMS RFI for a National Directory of Healthcare Providers CMS’s proposed NDH would provide critical infrastructure to ease burden on providers and insurers and improve accuracy; clear definitions of provider organizations and appropriate accountability are key for success. Earlier this fall, Centers for Medicare & Medicaid Services (CMS) took an importantContinue reading “Checkbook/CSS Response CMS RFI for a National Directory of Healthcare Providers”
New Consumer Testing Shows Limited Consumer Understanding of Short-Term
Plans and Need for Continued State and NAIC Action
Read the full report
The Roles Of Assisters And Automated Decision Support Tools In Consumers’ Marketplace Choices: Room For Improvement
Assisters provide in-person and phone-based support to help consumers narrow their plan options on the Affordable Care Act’s health insurance Marketplaces. We elicited the perspectives of a national sample of thirty-two assisters from ten states on consumer plan selection and available Marketplace decision support tools (for example, total cost estimators and provider network look-up tools).Continue reading “The Roles Of Assisters And Automated Decision Support Tools In Consumers’ Marketplace Choices: Room For Improvement”